HDNet rocks... for some reason this really impressed me...

usually when you send an email to a television network, it's like sending it into a big void. maybe someone will read it if you're lucky, and if you're really lucky, it's not some intern who will just scrap it. and if you're unbelievably lucky, you might get a response within a few weeks or even months.

i was really liking HDNet's sunday morning airings of smallville. they had started playing the show from the first episode many times a week, but i missed the original airing so I was outta the loop. then, i noticed they had started playing it from the first episode again, 2 episodes at a time every sunday morning. this has been going on for about three weeks now, but i was paranoid that since it's such an odd timeslot, they could easily change it to something else and i'd be out in the cold. so i decided to send them an email about how happy i am with this scheduling. check this out:

>>Mark Strube Wed, Dec 1, 2004 at 10:51AM
>>To: viewer@hd.net
>>Hey,
>>I'd just like to say I really appreciate your Sunday morning airings
>>of Smallville from the first episode 2 ep. at a time. I missed your
>>original airing so this is allowing me to keep up at a nice pace.
>>Thanks and keep up the great work!
>>
>>-Mark Strube


>Viewer Feedback Wed, Dec 1, 2004 at 11:04AM
>To: Mark Strube
>Hi Mark-
>
>Thanks for taking the time to write!
>
>We're happy that you're enjoying Smallville and will also send this note
>to our programming group so that they know that they're scheduling
>choices are working well for you.
>
>Thanks again and please feel free to contact us with any other questions
>or comments.

not 15 min. later they actually responded to my email (and it wasn't an auto response either). very nice... they've just made a loyal viewer even more loyal. (this also happens to be the channel where i get all my high-def movie trailers from.)